Privacy Policy

1. What Information Do We Collect and What Do We Do With It?

When you enroll as a student or subscriber (“learner”) on our site or related courses, as part of the enrollment process, we collect the personal information you give us, such as your name and email address.

Email Marketing: We may send you emails about our site and related course(s), blog content, registration, products, course content, reminders, your course progress, or other updates. We may also use your email to inform you about changes to the courses, products, blogs, and to survey you about your usage or collect your opinions.


2. How Do You Get My Consent?

When you provide us with personal information to become a learner/subscriber on our site, make a purchase, or participate in a course, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How Do I Withdraw My Consent?
If, after you opt in, you change your mind, you may withdraw your consent for us to contact you, and for the continued collection, use, or disclosure of your information at any time by contacting us at [email protected] or mailing us at:

286 Deerfield Glen Dr
Saint Augustine, FL 32086


3. Payment

If you make a purchase on our site, we use a third-party payment processor such as Stripe or PayPal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council (a joint effort of brands like Visa, MasterCard, American Express, and Discover).

These standards help ensure the secure handling of credit card information by our site, courses, and service providers.

For more insight, you may also want to read Create My Puzzles LLC’s [Terms of Service] and [Privacy Statement].


4. Third-Party Services

In general, the third-party providers we use will only collect, use, and disclose your information as necessary to allow them to perform the services they provide.

However, certain providers, such as payment gateways, have their own privacy policies regarding the information we must provide to them for your purchase-related transactions. We recommend reading their policies to understand how your information will be handled.

Some providers may be located in or have facilities located in a different jurisdiction than you or us. If you proceed with a transaction involving such a provider, your information may become subject to the laws of the relevant jurisdiction.

Example: If you are located in Canada and your transaction is processed by a payment gateway in the U.S., your information may be subject to U.S. laws (e.g., the Patriot Act).

Once you leave our course website or are redirected to a third-party site or app, you are no longer governed by this Privacy Policy or our Terms of Service.

Links: When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


5. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional accepted industry standards.


Cookies

We collect cookies or similar tracking technologies. These allow our website’s server to store information on your device to track your session and personalize your experience.

We use cookies to:

  • Recognize your device and provide a personalized experience.
  • Attribute visits to our websites from third-party sources.
  • Serve targeted ads via Google, Facebook, Instagram, and others.
  • Track prior visits to serve targeted ads.

For more info about targeted advertising, visit: https://www.networkadvertising.org/understanding-online-advertising

Opting Out:
You can opt out of targeted ads via the Digital Advertising Alliance’s Opt-Out page.

We may also use automated tracking in our websites, emails, and products to measure performance and engagement.

Do Not Track:
Because there is no consistent industry standard for “Do Not Track” signals, we do not alter our practices when we detect such signals from your browser.


Web Analysis Tools

We may use web analysis tools built into the Create My Puzzles website to collect anonymous session data.


6. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence.


7. Changes to This Privacy Policy

We reserve the right to modify this policy at any time, so please review it frequently. Changes take effect immediately upon posting. If we make material changes, we will notify you so that you are aware of what information we collect and how we use or disclose it.

If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


8. Shipping Policy

All purchases from createmypuzzles.com are digital downloads.
There is no physical shipping. You will not receive anything by mail. All downloads are accessible immediately after purchase.


9. Refund Policy

All sales are final. Since products are digital downloads, there are no refunds or returns.


Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, please contact our Privacy Compliance Officer at:

📧 [email protected]

📬 If you need a mailing address, please contact us.